Engagement Spotlight: Voice Modernization

For a diversified power generation, transmission, and distribution organization. Windval delivered a Voice Modernization initiative that provided benefit across two (2) major workstreams:

• Enterprise Voice (EV) – the core telephony services for general worker / office environments which provides both internal & PSTN calling, voicemail and conferencing features and functionality.

• Mission Critical Voice (MCV) –Control Center, Operations, and Dispatch voice environments that build on core telephony services and included enhanced capabilities and feature requirements.